Money-Back Policy
Our Money Back Policy covers initial orders of Shared hosting, Reseller Hosting, Virtual Private Servers, and Dedicated CPU Servers. Vadeshost will fully refund the Web Hosting payment submitted by the customer if the cancellation request meets the following requirements:
The cancellation request is submitted in the first 45 days after a Shared Web Hosting product or service becomes active.
The cancellation request is submitted in the first 7 days after a VPS or Dedicated Server product or service becomes active.
The cancellation request is not eligible for a full refund when:
A Shared Hosting upgrade or Reseller Hosting upgrade or extra service is active for more than 45 days.
A Shared Hosting or Reseller Hosting is purchased on a Monthly Billing Cycle.
An additional Shared Hosting account is purchased in order to avoid the renewal of the original service.
VPS and Dedicated Servers are active for more than 45 days.
The customer agrees that in case a domain name has been registered or transferred for free as part of Vadeshost Products and Services, upon cancellation of service a fee will be withheld equal to the costs of domain transfer/registration service.